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Nerilee Hing

Nerilee Hing: two decades of research into Australia’s gambling culture

Research Professor at CQUniversity’s Experimental Gambling Research Laboratory (EGRL)
Nerilee Hing is a leading Australian researcher with over two decades of experience specializing in gambling behavior. Her work at CQUniversity focuses on online gambling, sports betting, and the impact of marketing on vulnerable populations. She is a widely cited expert whose research informs public policy and harm-minimization strategies across Australia.

I’m Nerilee Hing, a research professor at CQUniversity’s Experimental Gambling Research Laboratory (EGRL) in Australia. For over twenty years, I’ve dedicated my career to understanding how gambling affects individuals, families, and communities. My work focuses on four critical areas: online gambling behaviors, sports betting and wagering patterns, the impact of gambling marketing, and research with vulnerable populations. Each of these domains tells a different story about how gambling has evolved from a weekend activity at the track to an omnipresent digital phenomenon that fits in your pocket.

General Profile

Parameter Information
Full nameNerilee Hing
PositionResearch Professor
InstitutionCQUniversity (Australia)
LaboratoryExperimental Gambling Research Laboratory (EGRL)
Experience20+ years
SpecialisationGambling behaviour, Marketing impact, Vulnerable populations

From academic curiosity to social mission

My entry into gambling research wasn’t planned. Like many academics, I found my niche through a combination of opportunity and genuine interest in addressing real-world problems. Australia presented a compelling case study—we’re a nation that loves a punt, with some of the world’s highest per-capita gambling losses. When I started, online gambling was barely a blip on the radar. Sports betting meant visiting a TAB, not tapping an app during halftime. The transformation I’ve witnessed has been staggering, and it’s driven much of my research agenda over the years.

What kept me in this field wasn’t just academic curiosity. It was the human stories behind the statistics. Every data point in my research represents someone’s experience—a young person who started betting casually and spiraled into debt, a family torn apart by hidden gambling losses, or a community grappling with the consequences of gambling venue saturation. These aren’t abstract problems; they’re lived realities that demand rigorous investigation and evidence-based solutions.

My core research domains explained

The digital revolution in gambling deserves particular attention. When smartphones became ubiquitous, gambling transformed from a destination activity to something you could do anywhere, anytime. My research has tracked how this shift changes behavior patterns, increases expenditure, and creates new pathways to harm.

Specialization What I investigate Current challenges
Online gambling Digital platform behaviors, accessibility impacts, user interface effects Rapid technological change, personalization algorithms, 24/7 availability
Sports betting and wagering In-play betting patterns, betting normalization, youth engagement Integration with sports broadcasting, aggressive app marketing, casual betting culture
Gambling marketing Advertisement content analysis, targeting strategies, exposure effects Saturation during sports events, sophisticated targeting, regulatory gaps
Vulnerable populations Risk factors, harm experiences, intervention effectiveness Young males, cultural diversity considerations, mental health comorbidities

Sports betting’s cultural takeover

Sports betting has become woven into the fabric of Australian sports culture in ways that would have seemed impossible two decades ago. It’s not just that more people are betting; it’s that betting has become normalized as part of the sports experience itself. During my research analyzing sports broadcasts, we documented gambling promotions appearing every few minutes during peak events. Viewers are bombarded with odds, special offers, and messaging that frames betting as essential to being a true sports fan.

The implications are profound, particularly for younger audiences. My studies with young adults reveal that many don’t even see sports betting as gambling—it’s just part of watching the game. This normalization concerns me deeply because it removes the psychological barriers that might otherwise prompt people to question their behavior.

Vulnerable populations: where research meets reality

Working with vulnerable populations has been the most challenging and rewarding aspect of my career. Key vulnerability indicators I’ve identified include:

  • Young males aged 18-25 demonstrate highest risk for sports betting harm
  • Mental health conditions frequently co-occur with gambling problems
  • Cultural attitudes toward gambling vary significantly across communities
  • Financial stress can both drive and result from problematic gambling
  • Social isolation increases online gambling as escapism or connection substitute
  • Lower education levels correlate with reduced awareness of gambling risks

I’ve spent countless hours interviewing people affected by gambling harm. These conversations have shaped my understanding in ways quantitative data alone never could. Many express shock at how quickly things spiraled, often saying they never imagined gambling would become a problem for them.

CQUniversity’s EGRL: interdisciplinary research in action

The Experimental Gambling Research Laboratory at CQUniversity provides an ideal environment for the kind of comprehensive research gambling issues demand. Our team includes psychologists, public health researchers, economists, marketing specialists, and more. This diversity is crucial because gambling harm is multifaceted—it’s simultaneously a behavioral health issue, a public health concern, an economic problem, and a marketing phenomenon.

Translating research into policy change

Publishing academic papers is important, but it’s not enough. Research only creates social value when it influences policy, industry practice, and public understanding. I’ve been actively engaged in policy discussions at multiple levels of government, presenting evidence to inform regulatory decisions. My research has contributed to debates about advertising restrictions, product design modifications, and consumer protection measures.

The evolving frontier of gambling technology

Gambling technology continues to evolve at a pace that challenges both researchers and regulators. Cryptocurrency gambling, virtual reality casinos, esports betting, and AI-driven personalization represent the next wave of challenges. The intersection of gambling and gaming particularly concerns me. Loot boxes, skin betting, and gambling-like mechanics in video games are exposing children and teenagers to gambling experiences years before they’re legally allowed to gamble.

FAQ

What qualifications do you have in gambling research?

I'm a research professor at CQUniversity with over twenty years of specialized experience and extensive peer-reviewed publications in gambling studies.

How does your research get funded?

Funding comes from government research grants, university budgets, and occasionally industry contributions with strict independence protocols to ensure unbiased findings.

Why focus specifically on vulnerable populations?

These groups experience disproportionate harm yet are underrepresented in research, making their inclusion both scientifically necessary and ethically imperative.

What's the most important finding from your research?

Gambling harm is largely preventable through better regulation, responsible marketing practices, improved product design, and early intervention programs.

Do you gamble yourself?

My personal gambling behavior isn't relevant to research quality, which stands on methodological rigor and empirical evidence regardless of personal experience.

What advice would you give to someone concerned about their gambling?

Seek help immediately through services like Gambling Help Online, as early intervention significantly improves outcomes and prevents escalating harm.